Adobe CX Enterprise Coworker
Adobe's agent for customer-experience orchestration, now runnable inside ChatGPT, Claude, Gemini, Microsoft Copilot and Databricks Genie.
Overview
CX Enterprise Coworker is Adobe's agentic teammate for customer-experience orchestration: it analyzes campaign performance and trends, forecasts audiences, optimizes customer journeys, resolves conflicts and supports planning, running on MCP and Agent2Agent (A2A) standards with human oversight. Per coverage, it reached general availability around June 2026. On November 4, 2026 Adobe announced it is available inside ChatGPT (as a plugin), Claude, Databricks Genie, Gemini for business and Microsoft Copilot, with Amazon Quick, IBM and Snowflake listed as coming soon. Adobe also launched pre-built MCP connectors to partner tools including Amazon Ads, Databricks Genie, Demandbase, a Meta ads MCP server, Microsoft Work IQ, RainFocus and Snowflake Cortex AI.
This is a sourced directory entry. Features and capabilities are reported in the linked sources; this entry does not document independent Aymorphic testing.
Key features
- Available in ChatGPT (plugin), Claude, Databricks Genie, Gemini for business and Microsoft Copilot
- Pre-built MCP connectors for Amazon Ads, Demandbase, Meta ads, Microsoft Work IQ, RainFocus, Snowflake Cortex AI and others
- Built on MCP and A2A with human oversight
- Agencies (dentsu, Havas, Omnicom, Publicis, Stagwell, WPP) can add their own IP, agents and tools
Use cases
- Analyzing campaign performance from within a general-purpose AI assistant
- Audience forecasting and customer-journey optimization
- Agency-built, industry-specific marketing workflows
Pricing
unknown; not stated in the November 4, 2026 announcement.
Pricing reflects the source record and may change. Confirm current terms with the provider.
Dates and sources
- Released
- 1 Jun 2026
- Record updated
- 8 Nov 2026
- Record last checked
- 8 Nov 2026