AIforce

Salesforce's interface layer that brings its CRM data, workflows, and governance into Claude, Slack, and Agentforce.

Salesforce · Enterprise and vertical AI applications · product

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Overview

Salesforce unveiled AIforce at Dreamforce on September 15, 2026, positioning it as an interface layer that carries Salesforce's enterprise data, workflows, business logic, permissions, and governance into whatever surface people or agents already work in, rather than requiring them to open Salesforce itself. The initial set of surfaces includes Claudeforce (Claude), Slackforce (Slack), and Agentforce Coworker, all built on top of Salesforce's existing Data 360, Customer 360, and Agentforce architecture. CEO Marc Benioff framed it as an "interface revolution" comparable to the shift from DOS to GUIs.

This is a sourced directory entry. Features and capabilities are reported in the linked sources; this entry does not document independent Aymorphic testing.

Key features

  • Carries Salesforce data, workflows, permissions, and governance into external interfaces
  • Launch surfaces: Claudeforce (Claude), Slackforce (Slack), Agentforce Coworker
  • Built on existing Data 360, Customer 360, and Agentforce architecture
  • Unveiled at Dreamforce 2026 alongside Salesforce's Koa CRM model

Use cases

  • Working with CRM data and workflows directly inside Claude or Slack instead of the Salesforce UI
  • Letting software agents act on Salesforce data with existing permissions and governance intact
  • Coworker-style agent collaboration inside Agentforce

Pricing

unknown (enterprise/Salesforce-platform pricing, not published at announcement).

Pricing reflects the source record and may change. Confirm current terms with the provider.

Dates and sources

Released
15 Sept 2026
Record updated
23 Sept 2026
Record last checked
23 Sept 2026

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